Questions about therapy2022-12-03T23:32:50+00:00

FREQUENTLY ASKED QUESTIONS ABOUT THERAPY

questions about therapy
Disclaimer2019-02-27T00:32:05+00:00

MJ Wright Therapy is for general informational purposes only and will not be held responsible for the use of the information provided. Self-help information that you may obtain from the internet is not a substitute for professional help or advice and do not ignore such advice because of something you may have read on MJ Wright Therapy blog/website.

ANY action that you may or may not take because of something you read on  MJ Wright Therapy is at your OWN RISK and MJ Wright Therapy will not be held liable for any damages including and without limitation, consequential and incidental damages, personal injury or wrongful death, lost of profits or damages resulting from the use or inability to use MJ Wright Therapy website/blog.

Please seek professional help immediately if you are having thoughts to harm yourself or someone else or if you or someone harmed by calling 911. If you are currently being seen by a mental health professional, please consult with them before you use any of the information provided on MJ Wright Therapy. By using MJ Wright Therapy you are agreeing to the TERMS OF USE. If you DO NOT AGREE to the TERMS OF USE, DO NOT USE THIS SITE! 

Please note: The information provided on MJ Wright Therapy is provided on an “as is” basis TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LI else is in danger of beingMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. BY USING MJ WRIGHT THERAPY YOU HAVE AGREED THAT MJ WRIGHT THERAPY IS NOT RESPONSIBLE FOR YOUR ACTIONS AND DECISIONS RESULTING IF YOU USED OR DID NOT USE CONTENT PROVIDED ON THE WEBSITE/BLOG.

MJ Wright Therapy assumes no responsibility for errors or omissions in the contents on the Service.

In no event shall MJ Wright Therapy be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. MJ Wright Therapy reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.

External Links Disclaimer

https://www.mjwrighttherapy.com website may contain links to external websites that are not provided or maintained by or in any way affiliated with MJ Wright Therapy.

Please note that MJ Wright Therapy does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Last updated: March 1st 2019

Privacy Policy2019-02-27T00:24:04+00:00

MJ Wright Therapy is committed to safeguarding your privacy. Contact Me if you have any questions or problems regarding the use of your Personal Data and I will gladly assist you. By using this site or/and my services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person. Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data. Data subject – a natural person whose Personal Data is being Processed. Child – a natural person under 18 years of age.

Data Protection Principles

MJ Wright Therapy promises to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s Rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of  – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right to withdraw any given consent for Processing of your Personal Data.

Data MJ Wright Therapy gathers

Information you have provided us with This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address. Information automatically collected about you This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged. Information from our partners We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. Publicly available information We might gather information about you that is publicly available.

How MJ Wright Therapy uses your Personal Data

We use your Personal Data in order to:

  • provide our service to you. This includes, for example, registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you, and notifying you of changes to any services.
  • enhance your customer experience;
  • fulfil an obligation under law or contract;
  • we use data for data analytics to measure how our services and site are used. For instance, we analyze what page you may have visited and how long you stayed on that page.

We use your Personal Data on legitimate grounds and/or with your Consent. On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you with a service or to send/offer you a product;
  • to communicate either for sales or invoicing;
  • to send you updates about our site.

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers* (from us and/or our carefully selected partners);
  • to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction;

As long as you have not informed us otherwise, we consider offering your products/services that are similar or the same to your purchasing history/browsing behaviour to be our legitimate interest. With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes we have asked your consent for;
  • to sign/register you for a service or product.

We Process your Personal Data in order to fulfil obligation rising from the law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from the law, but not longer than necessary. We might process your Personal Data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be an appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Phone

When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us. We do not record phone calls.

Tips and Advice E-Newsletter

When you sign up for our e-newsletter on our website or opt to receive news, offers and any other information from us by entering your name and email address and clicking subscribe or ticking a box at checkout indicating that you would like to receive our content, we collect your name, email address and any other information you provide.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with: Our processing partners:

  • Banking Companies

Our business partners:

  • N/A

Connected third parties: We only work with Processing partners who are able to ensure an adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How MJ Wright Therapy secures your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks. MJ Wright Therapy works very hard to keep your information secure and to protect you from unauthorized access. We use encryption to keep your data private while in transit such as when paying for a service or product. Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur. If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies MJ Wright Therapy Uses

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us. A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions of this site. We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org. We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Contact Information

Supervisory Authority

Contact Form

When you contact us using our contact form, we collect name, email address, IP address. We also collect any other information you provide to us when you complete the contact form, including any optional information, such as: your quiz and assessment answers. If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry. Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence. Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation). Reason why it is necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. Last modification was made on 03/01/2019

What are your payment terms?2021-01-06T02:39:56+00:00

Many insurance plans have out-of-network benefits, so I encourage you to contact your insurance provider to obtain more information about your individual coverage. Most of my clients utilize their out-of-network benefits and get reimbursed. I will provide you with a receipt of services to submit to your insurance.

All fees must be paid in full at least 24 hours before your session.

How long are sessions?2019-02-13T16:54:05+00:00

Sessions are 50 minutes in duration.

Cancellation Policy2019-02-13T17:02:00+00:00

I have a 24-hour cancellation policy.

If you cancel with less than 24-hours’ notice but are able to reschedule within that same work week, you will not be charged.

However, if you cancel with less than 24 hours and we cannot find a mutual time that same week you will be charged your full session fee.

How can I schedule an appointment?2021-01-06T02:43:13+00:00

I offer 2 different ways that you can set up an appointment:

Email: [email protected]

Fill out the online form and I will get back to you as soon as possible. Please note that if I don’t respond within 24 hours, I did not receive the online form and please email me directly.

What age ranges do you work with?2019-02-13T22:09:27+00:00

I work with ages 10 and older.

What does a client need to know when working with you?2019-02-13T22:13:35+00:00

To get the most out of therapy you need to be honest in sessions and with yourself. Please let me know ASAP if something is not working for you.

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